Returns Policy

Due to the personal care nature of our products, and for health and safety reasons, all product orders are final and cannot be returned for a refund.

You can always contact us for any return questions at info@dmrhair.com.au.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We will notify you once we’ve received and inspected your return of the damaged or defective product, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.